Garden Ridge



 

FAQ

What are your store hours?
Monday - Saturday 9am - 10pm
Sunday 9am - 9pm 
  

Can I signup to receive e-mail alerts about new arrivals and sales events?
Yes, click here

Is Garden Ridge open on holidays?
Garden Ridge is open every day of the year except Christmas Day.

What forms of payment does Garden Ridge accept?
We accept Visa, MasterCard, Discover, debit cards and cash.

Does Garden Ridge have gift cards?
Yes, you can purchase a gift card at your local Garden Ridge store.

What is the return policy?
• Returns only if unused, with original receipt and packaging, and within 60 days of purchase.
• Returns of Christmas merchandise after Dec. 25 refunded at current selling price.
• No returns on mattresses, adjustable sofas, futons, pre-cut fabric and items ticketed “all sales final.”
• No exchanges and no price adjustments.

Are motorized carts available?
Yes, each Garden Ridge store is equipped with motorized carts for your shopping convenience.

Does Garden Ridge have delivery service?
No, Garden Ridge does not provide delivery services.

 Can I sign up to get coupons or mailed inserts?
Garden Ridge does not offer any of these. We invite customers to come shop our huge assortments and great low everyday prices.

Does Garden Ridge offer online shopping or a catalog?
No, Garden Ridge does not offer either at this time.

Can I find out if a particular item is in stock?
No, Garden Ridge is a self serve warehouse store the size of three football fields so there’s no way for us to search for a specific product. We encourage you to come shop in store to find what you want.

Does Garden Ridge accept product requests or special orders?
No, Garden Ridge does not accept product requests or special orders at this time.

Can I put an item on hold until I get to the store?
No, Garden Ridge sells on a first come basis.

Does Garden Ridge have a credit card?
No, Garden Ridge no longer offers a credit card. If you have questions on a previous account call toll-free (888) 621-3814; or if hearing impaired call toll-free (877) 520-5667.

Does Garden Ridge donate to the community?
Yes, Garden Ridge donates to several non-profit organizations. We do not accept donation requests.

Does Garden Ridge offer tax exempt purchases?
Yes, we do offer Tax Exempt purchase program. Click here.

Does Garden Ridge plan to open a store near me?
Garden Ridge is rapidly expanding across the country. Click here for announcements of new store openings.

Does Garden Ridge offer franchise opportunities?
No, all stores are owned and operated by Garden Ridge.

Does Garden Ridge accept employment applications online?
Yes! Click here.

Can I contact someone to verify previous employment?
Yes, Garden Ridge uses The Work Number for employment verification. Click here and enter company code 11814.

Can I contact your corporate office?
Yes, click here. 
 

 

 


   Sign up and Save      Find a Store       FAQ       Investor Info       Vendor Info       Careers       Contact Us
 
© Garden Ridge, 2012. All Rights Reserved.Prices and promotions subject to change and may end without notice.